Quality Assurance Analyst

Description The Leidos Digital Solutions program has an opportunity for a Quality Assurance Analyst. This role helps shape our CRM software which is used by high profile elected officials at Federal, state and local levels. As a member of the Quality Assurance team, the successful candidate will perform software unit testing, regression, system and security testing. Additionally, they will assist in configuring QA test systems, developing test scripts for use in testing automation, and writing product documentation for release notes, online help and internal communications. The quality assurance team partners closely with software development and engineering teams in the software release process and collaborates with other teams across the program, including knowledge management, software escalation support, consulting, and product development. The Leidos DSI Program Quality Assurance team applies a quality-driven and security-aware mindset to ensure that our CRM software meets functional, usability, and data protection expectations for government clients. Our culture is one that encourages team members to explore their unique strengths and to use them to help improve our software and processes at all phases in the software development lifecycle in our program. Primary Responsibilities: In this position, the individual will perform various activities to ensure and enhance quality in our IQ software product as well as related services. The main tasks and responsibilities include: • Troubleshooting to confirm and reproduce reported software defects and identify workarounds. • Testing software changes for bug fixes and enhancements • Performing regression testing in multiple environments. • Developing and documenting test scripts for unit and regression testing. • Identifying potential security and privacy concerns when reviewing and testing new features. • Working across teams to ensure software release target dates are achieved. • Collaborating and communicating with teammates and software developers throughout the testing process. • Documenting new features in release notes with a user-centric orientation. There may be additional opportunities for stretch assignments in this role for process improvement, documentation and more as program needs arise. Basic Qualifications: Requires a Bachelor’s degree and 2 - 4 years of prior relevant experience or Master’s with less than 2 years of prior relevant experience. Years of relevant work experience may be considered in lieu of degree. The successful candidate displays a natural curiosity and willingness to learn complex systems, new technologies, and business workflows, with an interest in continuous improvement of QA processes. This individual is able to analyze, research and solve complex problems independently and seeks collaboration with fellow team members appropriately, balancing thorough testing with release timelines. Required Skills: • Hands-on experience performing unit, regression, and system software testing for web-based applications in an iterative development environment. • Experience writing and executing test plans, test cases, and test scripts. • Familiarity with defect tracking and test management tools. • Understanding of software development lifecycles (SDLC) and QA methodologies. • General knowledge of data security and privacy principles with the ability to incorporate those considerations into test planning. • Ability to analyze new features and use cases and translate into effective test plans, • Strong written and verbal communication skills, with experience contributing to release notes, user documentation, and internal communications. Preferred Qualifications: • Experience with test automation tools or frameworks. • Experience configuring or maintaining QA test environments • Familiarity with CRM systems, intranet platforms, or enterprise SaaS products. • Exposure to accessibility testing tools and standards (508, WCAG, NVDA, voiceover). • Experience collaborating with knowledge management, training, or customer support teams. • Understanding of elected officials’ communications management or casework management. • Availability to commute to the Alexandria office periodically for training and collaboration. If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares. Original Posting: February 10, 2026 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range: Pay Range $59,150.00 - $106,925.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. About Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com. Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits. Securing Your Data Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com. If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws. #Remote